Food Lovers Fat Loss -- Order Now

Frequently Asked Questions

Q: How do I place an order?
A: Order on-line using our Secure site, or by calling us at 1-877-FOOD-LVR (1-877-366-3587) during our business hours.
Q: How do I place an on-line order?
A: When you have completed your shopping, click "check-out" and place your order. You may edit your shopping cart, adding and/or deleting products at any time prior to proceeding to check-out. During your check-out, you will be asked to provide
- Your billing address
- Your e-mail
- Your shipping address
- Payment Information
Q: Can I change my order during check-out?
A: Yes. You can change your order at any time prior to clicking on SUBMIT ORDER. Your order is placed and your credit card will be charged once you click on SUBMIT ORDER.
Q: How do I know that my order has been received?
A: Once you click on SUBMIT ORDER, we will provide you with an initial order confirmation e-mail. You will also receive a detailed e-mail within 24-48 hours, confirming that your order has been processed.
Q: Is it safe to use my credit card on your web site?
A: Yes! The security of your order information is of the highest priority at The Food Lovers Fat Loss System. We use Secure Sockets Layer (SSL), the Internet's strongest security technology, which encrypts your order information and prevents interception from would-be thieves. The information is then decoded on our secure server. You can verify the security of your connection by checking the lower left-hand corner of your browser window. You will see either a closed lock or an unbroken key. We are confident that online ordering is totally secure. However, we are happy to accept your credit card details by phone, if you prefer at 1-877-FOOD-LVR (1-877-366-3587).
Q: What forms of payment does The Food Lovers Fat Loss System accept?
A: We accept the following forms of payment
- VISA
- MasterCard
- American Express
- Discover

If you pay with a credit/debit card, you will need to provide
- card type
- card number
- The 3 or 4 digit Card Verification Value 2 (CVV2) code on the back of your card
- Card's expiration date.

All purchases are charged in US Dollars.
Q: When will my credit/debit card be charged?
A: Your credit/debit card will be charged when your order ships or an installment is due. Credit card charges will be shown on your monthly credit card statement. Debit card charges will be deducted directly from your bank account. If you are paying by installment, each credit card installment will be posted to your credit card statement when the installment is charged; each debit card installment will be deducted from your bank account when the installment is charged.
Q: Will I be charged sales tax?
A: The Food Lovers Fat Loss System is required to collect sales tax on all orders shipped in California.
Q: How is my order shipped?
A: The Food Lovers Fat Loss System uses the most economical method of shipping in order to keep down the costs to our customers. Most shipments are sent via USPS.
Q: When will my order ship?
A: Most orders ship within one business day of placing an order.
Q: When can I expect to receive my order?
A: Please allow up to 15 business days from the day you have placed your order. Our Customer Care Department is available to assist you in tracking your order.
Q: If I am unhappy with the product how do I get a refund?
A: Try The Food Lovers Fat Loss System RISK-FREE for 6 weeks! Do the entire program. If after doing the program for 6 weeks you haven’t lost as much as 25 pounds, eating the foods you love, simply call our Customer Care Specialists for a return authorization and return instructions.
Q: If I return a product how long will it take to get a credit?
A: Credit/Debit Cards: Please allow 1 - 2 billing cycles from the day you return the package for your amount to be credited. Checks: Please allow 4 - 8 weeks from the day you return the package for refund check to be received.
Q: What is the Preferred Customer Auto Ship Program? How does it work?
A: If you become a Preferred Customer, you will be eligible to participate in the Preferred Customer Auto Ship Program on those products with the Preferred Customer Auto Ship Feature. When you enroll in this Program, you will receive a fresh supply of your product, delivered to your door every 60 days. For each auto shipment, you will be billed in 2 installments, every 30 days. Shipping and handling (and tax if applicable) will be added ONLY to the1st installment. You may enroll in the Preferred Customer Auto Ship program on-line or by calling our Customer Care Center during regular business hours at 1-877-FOOD-LVR (1-877-366-3587). You are free to cancel the Preferred Customer Auto Ship program at any time.
Q: How do I cancel my Preferred Customer Auto Ship Order or other Orders?
A: You can cancel your participation in our Preferred Customer Auto Ship Program by calling our Customer Care Center at 1-877-FOOD-LVR (1-877-366-3587) during our regular business hours. Other Orders: Call our Customer Care Center at 1-877-FOOD-LVR (1-877-366-3587) during our regular business hours, within 24 hours of placing your order. We will make every attempt to cancel your order, before it has been processed by our warehouse.
Q: My product was opened when I received it. What do I do?
A: If your shipment was open or damaged when you received it, call our Customer Care Center at 1-877-FOOD-LVR (1-877-366-3587) during regular business hours to arrange for a replacement.
DO NOT USE ANY of the following Provida Labs products if the can or bottles are open, the safety seal is broken, or the individual portion packages are opened:
- Pharmacist's Daily
- 5-Way Fat Fighter
Q: Can I save money by buying in bulk?
A: The Food Lovers Fat Loss System does not sell its supplement products in bulk. We believe stockpiling supplements is not a good idea because the ingredients may degrade over time. The high quality products we manufacture are delivered fresh to your door. You might want to consider joining our Preferred Customer Auto Ship Program to ensure uninterrupted year-round delivery of your product.
Q: If the program doesn't work for me, can I get my money back?
A: Yes! Try The Food Lovers Fat Loss System RISK-FREE for 6 weeks! Do the entire program. If after doing the program for 6 weeks you haven’t lost as much as 25 pounds, eating the foods you love, simply call our Customer Care Specialists for a return authorization and instructions no questions asked.
Q: I ordered my program but it didn't arrive for two weeks. Does that count towards my 6-week trial period?
A: No. Your six-week risk-free trial period starts once you receive The Food Lovers Fat Loss System and start the program.
Q: What is the Money Back Guarantee?
A: Very simply, once you receive your Food Lovers Fat Loss System you get to try it risk-free for a full six weeks. Do the entire program. If you haven’t lost up to 25 pounds, eating the foods you love, simply call us for a return authorization, send it back and we'll refund the purchase price, less shipping and handling, no questions asked. It's as simple as that!
Q: Why do you offer a money back guarantee?
A: It's simple. We know the program works. When you do The Food Lovers Fat Loss System as outlined in the simple, easy-to-follow directions it's virtually impossible to fail. You will lose the weight you've always wanted to lose, while eating you’re favorite foods!
Q: How do I request a refund?
A: If you're not completely satisfied with your Food Lovers Fat Loss System, simply call 1-877-FOOD-LVR (1-877-366-3587) and a Customer Service Representative will be happy to assist you in returning the program.